At CNPetCare, we are committed to ensuring your pets receive the best care products quickly and efficiently. Here’s everything you need to know about our shipping process:

1. Shipping Origin:
All orders are shipped from China.

2. Processing Time:
We process and ship orders within 24 hours of receiving them. Once your order is placed, our team works quickly to get it on its way to you.

3. Delivery Time:
We offer global shipping, and your order will typically arrive within 7 to 15 business days, depending on your location.

4. Shipping Costs:
Shipping fees are calculated at checkout based on your delivery address and the items in your order.

5. Order Tracking:
Once your order has been shipped, you’ll receive a tracking number so you can monitor its progress.

6. Delivery Delays:
While we strive to meet our delivery times, external factors like customs processing and local delivery conditions may cause occasional delays.


If you need any further information or have concerns about your order, feel free to contact our customer service team! We’re here to help.

Thank you for shopping with CNPetCare!